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How to analyse third-party risks in the supply chain

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How to analyse third-party risks in the supply chain

How to analyse third-party risks in the supply chain

What are the cybersecurity, financial and other risks posed by third parties in the supply chain, asks Sri Rangachary, a Senior Director with ISG
Do you truly know your exposure to risk? With every third-party supplier an organisation uses, there is increased risk of being exposed to a security breach, a damaging reputational issue, or a human rights or environmental issue that could be buried within the supply chain.

We tend to think of disruptive events as happening once in a lifetime, but in reality, we should plan for them to be a regular feature of supply chains and manage them accordingly. Proper governance and rigorous supply chain review are critical.

What are the risks posed by third parties in the supply chain? The most obvious risks are cyber security or financial. Imagine if one of your supplier’s suppliers has a ransomware attack that spreads up the chain. Your security is only as strong as the weakest link in the supply chain. An event like this could severely disrupt your ability to do business.

But there are less obvious, newer risks from suppliers. Increasingly we’re seeing emerging threats from areas like environment, social and governance (ESG), and human rights.

Perhaps there are modern day slavery practices that you haven’t spotted, deeply embedded in the supply chain, or a supplier has been found guilty of corruption, or other unethical behaviour. It’s not enough anymore to claim ignorance, and you could lose your hard-won reputation by association with such practices.

You need the right processes in place to catch and head off these kinds of issues, early on.

Managing supplier relationships

The key to good supplier management is good information. What information do you need to mitigate your risk? I’m often asked: “How do I assess the risks from my supply chain?” The answer is in the information you get from that chain.

Look first at the information you have internally available. What is the acceptable risk level in your own business? Every organisation will have a different appetite for risk. A risk heat map is a great way to visualise the impact and likelihood of different risk categories, so you can develop the appropriate response.

The role of technology

It’s simply not possible for a person – or even a full team – to monitor every change and movement that could pose risk within the supply chain. This is where technology can help.

A good third-party risk management system can give you the information you need to monitor and mitigate risk, as well as keep on top of contractual commitments and the performance of your suppliers (including their ability to meet those commitments).

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The changing role of the CFO in a post-Covid-19 world

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The changing role of the CFO in a post-Covid-19 world

The changing role of the CFO in a post-Covid-19 world

Pre-Covid-19, CFOs primarily focused on reporting historical financial performance. But today, with rising logistics costs, supply chain bottlenecks, escalating input costs, and the uncertainty of sales, developing a forward-looking perspective is a must, write Chee Wee Teo, Huan Gao and Adam Mokhtee from Alvarez & Marsal.

In the months and years ahead, the CFO role must significantly evolve to keep up with the ever-changing Covid-19 environment. To be successful in the role, CFOs need to apply predictive thinking, adopt a greater strategic view, and increase their focus on forward risk assessment and contingency planning.

Develop a forward-looking perspective

Traditionally, finance teams spent 80% of their time on reporting results and 20% of their time on forecasting. In a Covid and post-Covid world, that ratio needs to shift toward a forward-looking approach that will better prepare companies to respond to unexpected events.

With this new approach, the CFO’s conversations with the CEO and the board will center on what could happen in the future. For the CFO who is accustomed to relying on historical data, this may be an uncomfortable transition, but it’s vital for the changing role of the effective CFO.

Digitize the finance function

Although digitizing processes has always been necessary for efficiency, the digitization offorecasting has become especially crucial. Leveraging digitization for predictive analytics can help anticipate challenges ahead and allow companies to stress test their business plans.

In some companies, the CFO manages the finance team while the Chief Digital Officer leads the data analytics effort. We strongly encourage the finance function to collaborate with data analytics so that the CFO can develop a predictive, forward-looking view of where the business can go.

The following should be digitization focus areas:

Customer focus:

Build a profile of key customers, their cadence in ordering products, consumption pattern and liquidity situation.

Production and inventory management:

Establish a robust production system (that captures the right production costs) all the way through to an effective sales fulfillment (that delivers the right product to customers at the right time witminimal production waste and inventory leftover). These interdependent processes are typically filled with manual touchpoints and subject to human judgement. This can be significantly augmented with digital tools to drive optimization.

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Warehouse Drones: Real-Time Inventory Tracking by Air

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Using the Right Technology For Your Inventory Management

Using the Right Technology For Your Inventory Management

Warehouse Drones for Inventory Identification

Accurate and reliable data is essential to efficient and effective business operations.

Inventory management represents a significant portion of assets in a business.

Therefore, managers and other decision-makers need to accurately and timely know how much inventory there is and where it is located in order to make effective budgeting, operating, and financial decisions.

Companies that carry a significant amount of inventory are continually looking for innovative logistics solutions to improve the overall efficiency and effectiveness of their inventory checking process.

While some companies stop operations to carry out a full physical inventory check, others perform more targeted checks, with cycle counts in areas that deal with high-value or high-volume products.

Regardless of your approach, it often means that there is a team of individuals roaming the warehouse manually checking for inventory.

This can be time-consuming, expensive, disruptive, require equipment (people lifts), and exposes people to safety risks.

Most important of all, inventory accuracy is never guaranteed due to the verification process being manual, coupled with the time taken to execute.

Inventory Robotics: Automated Cycle Counting

Automatic identification and location of hard-to-reach inventory in warehouses

PINC’s UAS (Unmanned Aircraft System) is called PINC AIR, Aerial Inventory Robots™.

This warehouse drone solution allows companies to apply drone technology, coupled with advanced optical, RFID, and barcoding sensor capabilities, to significantly improve the operational effectiveness and efficiency of warehouse inventory cycle count.

The warehouse drone can be ordered by the operator to perform automatic inventory checks throughout the facility, accurately identifying inventory in put-away locations, at the frequency of your choosing.

Moving the process of information capture into the air provides on-demand checks of logistics inventories and avoids the time, expense, and risk of using a people lift to access difficult to reach locations within the warehouse.

Using extensive optical sensors, the inventory drone can navigate, identify inventory, determine inventory location, and fly safely in a warehouse environment.

The power in the drone inventory management solution lies within the sophisticated software capabilities that provide three-dimensional mapping, navigation, inventory identification, and location accuracy. Indoor flights do not require FAA approval.

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Supply chains in need of greater costing accuracy, study reveals

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Costing accuracy within supply chains must improve, a study by APICS and IMA has revealed.

The results of a survey found that supply chain managers agreed, on average, that the benefits of improving their costing systems exceed the investment.

When asked what prevents them from utilising current costing information, 44% of supply chain managers cited a lack of operational data. Instead, costing information is often reported in exclusively financial terms, making it more difficult to leverage.

According to respondents, the secondary and tertiary barriers to useful costing information are inadequate technology and software (39%) and a resistance to change by accounting and finance personnel (30%).

According to the report, there are three root causes of why supply chain professionals are not receiving adequate costing information:

An overreliance on external financial reporting systems:

Many organisations rely on externally-oriented financial accounting systems that employ oversimplified methods of costing products and services to produce information supporting internal business decision making.

Using outdated costing models:

Traditional cost accounting practices can no longer meet the challenges of today’s business environment, but are still used by many accountants.

Accounting and finance’s resistance to change:

With little pressure from managers who use accounting information to improve data accuracy and relevance, accountants are reluctant to promote new, more appropriate practices within their organisations.

The report details various steps supply chain professionals can take to improve costing systems within their organisations.

One strategy presented is for supply chain managers to strengthen their relationship with accounting and finance to foster greater information flow between the two departments.

Read more at Supply chains in need of greater costing accuracy, study reveals

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Big Data: The Latest Rage in Supply Chain Management

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Early uses of big data were concentrated in two areas: customer segmentation/marketing effectiveness, and financial services, particularly in trading. Recently, supply chain has become the “next big thing.”

Why? A company’s supply chain is rich with data, and it’s also a large cost component. Combined, those facts mean that advanced analytics can become a strategic weapon for optimizing the supply chain.

However, many companies can’t see the forest for the trees. They are optimizing, but not strategically. When applying data to supply chain, it’s critical to step back and look at what truly drives business value.

“They’re Digging in the Wrong Place”

As every fan of “Raiders of the Lost Ark” knows, Indiana Jones found the Ark of the Covenant first. The Germans had far greater manpower and resources and they were more efficient, but they were competently digging a hole in the wrong place. The same goes for using big data in supply chain optimization. You could have the most efficient process in the world, but if you’re making the wrong amount of the wrong product, it will hurt your business.

Read more at Big Data: The Latest Rage in Supply Chain Management

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