6 Ways Quality Can Strengthen Supply Chain Profitability

To thrive in today’s competitive global business environment, manufacturers must have a top-to-bottom quality-oriented approach that infuses innovative thinking into every part of the supply chain in order to deliver world-class performance through products, processes and people.

Some promising news, according to a recently published report by Forbes Insights and ASQ, is that senior executives and quality professionals see a direct connection between the success of their continuous improvement initiatives and the success of their organizations as a whole.

The Forbes Insights/ASQ research surveyed 1,869 executives and quality professionals from around the world and focused on the links between quality efforts and corporate performance, as well as the evolving business value of quality and its relationship to the supply chain. Thirty-six percent of enterprises surveyed said that they regard themselves as an established quality organization, while 39% reported that they are still developing their quality programs and 25% said they are struggling to implement quality in their companies.

For those organizations that do have established quality programs, more than half say their initiatives already encompass a range of key corporate functions, including operations and supply chain management.

This focus on quality for the supply chain is especially crucial when one recognizes that supply chain management is often motivated to achieve the least cost when identifying and qualifying new suppliers. Supply chain leaders are often rewarded for these cost-savings. But then extra costs are incurred once the final product is manufactured and delivered and it is discovered that reworks are required due to the focus on price and not quality.

Read more at 6 Ways Quality Can Strengthen Supply Chain Profitability

Please show us your support by subscribing us in order to be the first one to get updates. Post your suggestions or opinions below in the comment box.

Share on FacebookShare on Google+Share on LinkedInTweet about this on TwitterEmail this to someone

Communicating sustainability in the supply chain: Five top tips

The sustainability of modern supply chains is under scrutiny from all angles, with consumers, manufacturers, processors and farmers all keen to ensure affordability and profitability. With such tensions in the chain, how can ‘the middle man’ deliver on demands of global customers and mobilise staff in the changing landscape of ever-higher stakeholder expectations?

1 – Don’t over-promise

It’s very easy to get carried away and over-promise, but sustainability targets should never be divorced from your basic business principles. Road-test promises internally before they are communicated to the outside world – especially when they are made within customer partnerships.

2 – Don’t alienate colleagues

No sustainability targets can be achieved by the sustainability team alone. We need our colleagues to deliver on our promises. However, sustainability has developed its own jargon-filled language which tends to alienate those working outside of it – take the term ‘capacity building’. While it means giving people the necessary knowledge and skills to shape their own development, I’ve had numerous instances where colleagues thought we were talking about building extra factory processing volume or similar!

3 – Don’t doubt yourself

There is a growing pressure from customers, shareholders and NGOs to comply with regulated sustainability schemes. While external certification bodies, such as FairTrade and Rainforest Alliance, act as third party auditors and provide reassurance to customers, it is often true that no-one knows your business better than yourself. We believe that in addition to third party certification, there is a role for companies to develop verification schemes that are independently audited.

4 – Don’t collect data for data’s sake

Don’t get obsessed by the metrics without knowing why you’re collecting them or how to usefully act upon them. Focus on impact, insight, outcomes and improvement, not the glory of numbers.

5 – Don’t go it alone

Companies don’t operate in isolation. There is a paradigm shift towards collaboration, and the nature of where and how to compete is being re-framed. The CEO of a global telecoms company once said that his biggest business regret was wasting over a decade and billions of pounds’ investment before he discussed sharing infrastructure such as masts with his competitors.

Read more at Communicating sustainability in the supply chain: Five top tips

Please share your opinions with us in the comment below. Subscribe to get updates in your inbox.

Share on FacebookShare on Google+Share on LinkedInTweet about this on TwitterEmail this to someone