Two thirds of buyers not managing supply chain risk effectively

Almost two thirds of buyers think their organisations are not managing their supply chain risk effectively.

Responding to a mini-poll held during a webinar organised by Supply Management in association with business information publisher Bureau van Dijk, 63 per cent of listeners said they didn’t believe their organisations managed threats in the best way.

Ted Datta, BvD’s strategic account director – London, said a majority of negative response underlined the increasing awareness among companies and buyers of the key importance of good supplier risk management. This was increasingly important because legislation was covering new and wider areas, said Datta.

“Know your suppliers, business partners and third parties,” he said, emphasising buyers needed to be up-to-date with new risks as situations changed every month. Datta said as there was so much information to monitor, companies could segment their supply base to identify key strategic suppliers and monitor those suppliers ‘in real time’ or as frequently as possible depending on their resources. Others could be reviewed in a more structured way, he said.

David Lyon, head of procurement at Cancer Research UK, told the webinar, Enhanced supplier due diligence: the implications for supplier risk management, reputation was vital for a charity and it had to ensure suppliers were aligned with its core purpose. “As an organisation that spends 80 per cent of every pound donated on our core mission of research, we must work hand in hand with all our suppliers,” he said.

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Tianjin Catastrophe Reinforces Need For Supply Chain Risk Management

A recent University of Tennessee-sponsored survey of leading supply chain executives helped quantify the continued apathy surrounding the proper assessment and management of supply chain risk. For starters, the survey found that none of the companies surveyed use third parties to independently assess their risk, 90 percent don’t even quantify the risk themselves, and while 66 percent acknowledged the existence of corporate officers focused on managing legal compliance, none of these same professionals touched the supply chain.

If HR can be directed to manage against the cost of a potential employee discrimination suit, how did global companies get to a place where they still don’t see the wisdom in protecting themselves against a potential supply chain disaster?

The Port of Tianjin, China’s third largest, just blew up. For companies that rely on that port and that didn’t have a crisis playbook in place, the lessons they’re about to learn could be fatal. If you saw the video of the explosion and are even remotely familiar with Chinese industrial accident rates (70,000 lives lost each year) then you know that the Chinese media is under-reporting the story and that “business as usual” at the Port of Tianjin is likely on indefinite hold.

But here’s the rub: if the Longshoremen at the Port of Long Beach decided to strike unexpectedly next week, the business effects for those without contingency plans could be strikingly similar. That’s how tenuous multi-tier supply chains can be.

Supply chain risk management (SCRM) is defined as “the implementation of strategies to manage both everyday and exceptional risks along the supply chain based on continuous risk assessment with the objective of reducing vulnerability and ensuring continuity.” It’s yet another operational discipline that technology has recently enabled to new heights, as the ripple effects of a catastrophic supply chain event are not intuitive. In fact, they’re usually mind-boggling.

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10 Tips For Getting Started With Global Supply Chain Risk Management Programs

In exploring AGCO’s success with implementing a global supply chain risk management (SCRM) program, we can summarize our key recommendations to other manufacturers and services oriented companies in 10 tips:

  1. Start to engage with solution providers – Try them out, start to inflict the pain of visibility on your internal stakeholders, teach your organization to act with many blinders removed and adopt a more strategic level of thinking.
  2. Solutions are in a state of flux – Early adopters will likely have to go through radical changes in their programs as this industry matures, but this is preferable to remaining on the sidelines, getting stuck deeper in the old ways.
  3. Heuristics will make a big difference over time – Both in helping to eliminate false positives and also in identifying real issues with greater precision. Aggregated metadata from your third parties, combined with other big data sets, all processed in real time, will drive a change toward solutions that not only show what your supply base looks like but also helps manage risk scenarios and develop mitigation plans of action.
  4. A picture is worth a 1,000 conference calls – Think of a map, showing all your major internal and external business relationships (manufacturing facilities, warehouses and distribution facilities, logistical paths, suppliers and their suppliers, etc.). This simple illustration can quickly rally stakeholders around a common cause.
  5. Good SCRM analysis requires good data – Don’t skimp on the prep work. You know that sooner or later you do need to get to a clean master data management understanding, as well as item level PO analysis. You also need to fully assess your key suppliers and their immediate supply base and product lifecycles. This is a good time to start on that journey.

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The Next Revolution in Supply Chain Management

In the first revolution, the concept of supply chain, as opposed to logistics, was put forth. Constraint based optimization tools for the extended supply chain were developed to support the new philosophy. As this was going on, Lean and Six Sigma approaches to improving capabilities, not just at the factory level, but in other internal departments, as well as across the supplier and 3PL base, were gaining in strength.

It took a while, but it was recognized technology was not enough. The key process in SCM is the sales and operations planning (S&OP) process that balances supply with demand intelligently. S&OP itself is going through a second rev and we now talk about integrated business planning (IBP), a form of S&OP that is more closely aligned with finance. A related “revolution” that improves the demand half of S&OP is based on the concept of demand driven supply chains; this is the idea that it is important to not just create a forecast based on historical shipments, but having real visibility to demand at the point of sale to improve demand management.

In recent years, the topic of supply chain risk management has emerged and new processes and ideas have begun to be codified and turned into a distinct discipline. An emerging topic is supply chain sustainability; and indeed in many corporate social responsibility reports the topics of both supply chain risk management and sustainability are addressed.

Read more at The Next Revolution in Supply Chain Management

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A farm-level view on supply chain water risk

Managing any kind of risk starts with good information, but collecting and managing water use data up the supply chain can be a surprisingly tough nut to crack.

Agricultural supply chains are highly complex. Willoughby, for example, sells to four shippers who wash and bag his greens before moving them quickly up the supply chain to retailers such as Walmart and food service companies that supply restaurants, colleges and other institutions all over the country.

At the end of this supply chain, Willoughby’s greens are sold as branded bag lettuces, comingled with other growers’ greens. That means his farm level water use data is averaged in with many other growers’ data.

“The longer the supply chain, the weaker the connection between the farmer’s management information and the ultimate consumer,” said Daniel Mountjoy of Sustainable Conservation, which led a recent tour of Willoughby’s fields.

Inexact water use data is more of a problem in fragmented supply chains such as Willoughby’s, where each link acts independently and contracts are subject to change.

“My shipper may say I need five acres of red lettuce on May 30,” Willoughby explained, “but when May 30 comes around, they’ll say, ‘Actually I only need half of what you grew.’”

That’s because his shippers are at the mercy of restaurants and grocery store chains’ forecasting models.

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4 steps to better manage global supply chain risks

To better manage global supply-chain risks and address any warning signs of fraud, abuse, and waste, Deloitte suggested companies take these four steps:

  • Know your supplier to identify and prioritise risk.

Gather information internally and externally to identify potential risks involving suppliers and business partners, including what relationships to government entities they have, how they are compensated, what the scope of the relationship is, and what compliance programmes they have. Run a background check on suppliers to detect potential risk indicators.

  • Map the volume of products flowing around the world.

Use mapping software to visualise product flows as lines whose thickness represent corresponding volumes. This type of map can reveal vulnerabilities, such as large volumes of supplies flowing into high-risk regions.

  • Identify, investigate, and confirm anomalies.

Review transactions for accuracy, authorisation, existence, and approval. Look for anomalies by, for example, assessing the responsiveness of the supplier, checking the information of an invoiced item and the rate charged, looking for any notations providing information about a transaction. Get documentation to vet gathered transaction data.

  • Track, manage, and learn from the information.

Establish a supplier database that contains compliance and risk data, such as audit history, total spend, and geographic location. Sort suppliers into risk tiers to help prioritise, manage, and enact corrective action plans.

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Could Your Supply Chain Be The Weakest Link In Risk Management?

Supply chains are a vital component of every organization’s global business operations and the backbone of today’s global economy. However, security chiefs everywhere are concerned about how open they are to an abundance of risk factors. A range of valuable and sensitive information is often shared with suppliers and, when that information is shared, direct control is lost. This leads to an increased risk of its confidentiality, integrity or availability being compromised.

Data Protection

Security is only as strong as its weakest link. Despite organizations’ best efforts to secure intellectual property and other sensitive information, limited progress has been made in effectively managing information risk in the supply chain. Too often data breaches trace back to compromised vendor credentials to access the retailer’s internal networks and supply chain. Mapping the flow of information and keeping an eye on key access points will unquestionably remain crucial to building a more resilient information.

Take a moment and think about this: Do you know if your suppliers are protecting your company’s sensitive data as diligently as you would protect it yourself? This is one obligation you can’t outsource because, in the end, it’s your liability. By looking at the structure of your supply chains, determining what information is shared and accessing the probability and impact of potential breaches, you can balance information risk management efforts across your enterprise.

Organizations need to think about the consequences of a supplier providing accidental, but harmful, access to their corporate data. Information shared in the supply chain can include intellectual property, customer-to-employee data, commercial plans or negotiations and logistics. Caution should not be confined to manufacturing or distribution partners. It should also embrace professional services suppliers, all of whom share access, often to your most valuable assets.

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Connecting the Dots: ISO 45001, the Supply Chain and Risk

ISO 45001, inspired by the well-known OHSAS 18001, is designed to help companies and organizations around the world ensure the health and safety of the people who work for them. ISO 45001 currently is at the committee draft stage of development, the first consultation phase. During this stage, the countries (ISO members) that have chosen to participate in the standard’s development have two months to form a national position on the draft and comment on it.

Many experts in occupational health and safety have lobbied for an ISO standard that would help integrate occupational safety and health into sustainability, quality and management systems efforts.

Kathy A. Seabrook, CSP, CFIOSH, EurOSHM, recently spoke about supply chain accountability, the market economy, sustainability/corporate social responsibility (CSR), materiality reporting and the ISO 45001 management system standard for workplace safety and health at the Standards and the Global Supply Chain event hosted by ANSI.

“Risk is the common thread connecting supply chain accountability, the market economy, sustainability, materiality reporting and ISO 45001,” said Seabrook, adding, “ll of these risks can have an impact public policy. This interconnectedness of risk impacts society, the economy and trade, an industry, an organization, its reputation and brand, its shareholders, business processes, product and service delivery capability, its workers and its supply chain.

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The Big Interview: Ian Livsey, CEO, Institute of Risk Management

Every business in all sections of the economy has risks. Companies need not only look within their own organisation when it comes to managing risk, but also to things that could influence it on the outside.

In his first interview since joining the Institute of Risk Management (IRM) as its new chief executive, Ian Livsey tells me companies should be looking at the wider issues in the supply chain when it comes to managing risk. And one of the key risks he believes businesses face there is from human trafficking and modern-day slavery.

Figures from the International Labour Organisation show almost 21 million people worldwide are been victims of forced labour, generating $150 billion in illegal profits per year, with almost 19 million of these being exploited by private individuals or enterprises and two million by state or rebel groups.

In the UK, a survey last year by the Chartered Institute of Purchasing and Supply (CIPS) of British businesses revealed nearly 75 per cent of supply chain professionals admitted they had “zero visibility” of the first stages of their supply chain. Eleven per cent acknowledged it was “likely” that slave labour was used at some point in the process.

Says Livsey: “Wider society does not quite understand human trafficking is a serious issue. You could be a hotel, restaurant, food manufacturer or a construction site – it is quite possible you’ll have a risk in your supply chain on trafficked labour. Businesses need to think forward about what these risks might be.

Read more at The Big Interview: Ian Livsey, CEO, Institute of Risk Management

Resilinc to Unveil the Top 10 Supply Chain Risk Management Insights of All Time

The Top 10 Supply Chain Risk Management insights of all time are the most impactful conclusions, lessons learned, and heuristics that all SCRM practitioners should be acutely aware of in order to maximize their chance of success in achieving risk management and resilience performance excellence. Bindiya Vakil, founder and CEO of Resilinc, and Ann Grackin, CEO of ChainLink Research, will lead the discussion.

“These are the insights born from real-life experience in the trenches, battle scars, and “ah hah” moments,” said Vakil. “They are based on Resilinc and ChainLink Research company experience—working with the most complex supply chains in the world as solution providers, consultants, and practitioners in previous lives—as well as crowd-sourced contributions from risk thought leaders and luminaries in industry and academia.”

The top 10 insights will each be presented as important threads in an overall strategic-framework fabric. When implemented in their totality, the top 10 insights may form the backbone of a successful best-practice-driven SCRM program.

Participants in this Webcast will have the opportunity to:

1. Gain insights and best practices to improve SCRM and resilience program performance.

2. Apply insights as part of a strategic framework for success.

3. Benchmark their organization’s resilience program best practice adoption against the top 10 insight list.

Read more at Resilinc to Unveil the Top 10 Supply Chain Risk Management Insights of All Time

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