Category Archives: Supply Chain Management

Elemica Discusses 10 Top Supply Chain “E Lessons Learned” in 2014

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Elemica Discusses 10 Top Supply Chain “E Lessons Learned” in 2014

Elemica, the leading Supply Chain Operating Network provider for the process industries, discusses lessons learned in 2014 that will deliver value to a company’s supply chain, better positioning businesses to champion their marketplace in 2015. Companies that use these lessons learned to implement evolving practices and gather metrics across supply chain processes will capture new market opportunities and mitigate risk, significantly reduce operating costs, and improve their customer service capabilities.

“2014 was a year of economic growth for many industry sectors, yet there is still room for improvement, especially if a company is on a continuous improvement journey,” said Ed Rusch, Vice President of Corporate Marketing at Elemica. “We’ve put together these ‘E Lessons Learned’ from real customer experiences, industry analyst expertise, and our own involvement with peers to help businesses grow and move forward in the New Year.”

  1. Ecosystem – Supply Chains are becoming more of an ecosystem rather than disparate parts, enabling accountability, visibility and agility.
  2. Experience – With customer requirements ever changing downstream, process manufacturers are deploying more sophisticated strategies to keep customer service levels high without resorting to piling on the cost in terms of buffering stock.
  3. Extend – Instead of focusing inward on the company itself, outside-in supply chains put the customer first.
  4. Expectation – Unmet expectations occur when companies attempt to force trading partners to collectively adopt a single standard. Integration across the varied, distributed, and complex needs of thousands of individual trading partners and their respective enterprises, without requiring any of them to change the way they do business, is a reality today.
  5. End-to-End – The process industries are moving away from a manufacturing focus to more of a supply chain view linking supply with demand.
  6. Exponential – The network effect builds when the capability to do more with more makes all the existing participants better off.
  7. Engage – Build better relationships with B2B Social.
  8. Ease – Business Networks enable companies to find common ground with their customers.
  9. Expose – Bring risk and variability to the forefront or expect surprises.
  10. Envision – Master Data Management (MDM) creates a single view of the business.

What have you learn about supply chain in 2014? Share with us in the comment box. Feel free to send us a message for discussion and subscribe to get updates in your inbox.

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THE CHRISTMAS SUPPLY CHAIN: MORE ‘HO HO HO’, LESS ‘OH NO NO’

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THE CHRISTMAS SUPPLY CHAIN: MORE ‘HO HO HO’, LESS ‘OH NO NO’

In the United States the day after Thanksgiving is known as Black Friday. Originally it earned its name because of the disruption caused by the post holiday crowds. Lately, however, Black Friday earns its moniker because it’s the day when U.S. retailers supposedly hit profitability for the year. Falling as it does in late November it’s become the busiest shopping day in the American calendar.

Managing seasons and public holidays is a never-ending task for retailers. If there isn’t a public holiday then there will be a new season starting, or another one wrapping up with a sale.

Of all these special events, Christmas is undoubtedly the most important, and puts enormous pressure on supply chain managers to ensure products are available and that everything moves smoothly through the season. After all, it is the weeks just before Christmas that, in many retail sectors, determine a business’s financial health; John Lewis, for instance, reportedly generates 80% of its annual profits during Christmas period.

The challenges that retailers face during Christmas naturally vary according on the sector and from company to company. For many specialty retailers, having to cope with long lead times, Christmas challenges centre around estimating the season’s demand both well in advance and accurately; not an easy task. For grocers the problem is less about lead times and longterm forecasting but more the sheer volume of everything, which requires careful capacity planning and good execution. Lastly there are those retailers for whom Christmas is a nonevent – in fact, one that might even cause sales to drop as customers spend their pennies elsewhere.

Yet while plenty has been written about the Christmas retail season and pages are devoted to analysing Christmas successes and failures, there’s very little been published about the underlying supply chain challenges. So, to address this deficit, here is an overview of the Christmas-related hurdles that supply chains face, with some suggestions on how to tackle them.
Supply chain problems are generally most readily solved one at a time, by continuous improvement of the process, and not by trying to fix everything at once.

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Companies need to realise the benefit of supply chains, says Professor Jan Godsell

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Companies need to realise the benefit of supply chains, says Professor Jan Godsell

We are all more involved in the supply chain industry than we might think. The products we buy and the places we work can all have some sort of impact on supply chains. We all contribute in some way, and in order to develop good practices in supply chains it has to start with leadership at the top.

Dr Jan Godsell, pictured, professor of operations and supply chain strategy at WMG, University of Warwick, is an expert in this field and has developed supply chain strategies in a number of FTSE 100 companies. She recently spoke at Business Reporter’s Supply Fest 2014 event on how to strategically align your business to get the best results in your supply chain.

“In the UK we talk about the economy being service orientated,” she tells us when we catch up with her post-summit. “People do not realise 80 per cent of our population work in the supply chain. Whether you are a farmer producing food or you work in a factory, have a lorry that moves the food or you’re working in a store to distribute it, that is all helping to feed the nation. Supply chains have an omnipresence that people do not realise.

“The more we can do to help raise the visibility of supply chains and help people understand how they contribute to that positively – not just to the UK economy, but also the European and global economies. That will really help to inspire people to work within it.”

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Supply chain management is gaining focus in China

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Supply chain management is gaining focus in China

We attended the Supply Chain Executive World Summit in Shanghai in September and were struck by the recent advances in supply chain management (SCM) in China. Not so long ago, in our line of work, we had trouble getting Chinese businesspeople to consider the SCM body of knowledge and how their enterprises could benefit by applying it. Now, it is quite clear that the tide has turned.

Until recently, it seemed to us, the typical Chinese business person was more worried about increasing capacity and simply satisfying demand through brute effort. Few took the time to see how SCM principles and practices could help them satisfy demand, nor were they worried about achieving cost reductions. Given the prevailing correction in the Chinese economy, they are becoming more thoughtful about such matters.

The key in retail is SCM.

China is ideal for e-commerce because there is a huge population and traditional retail is not as developed as in other large countries.

Business to Consumer (B2C) is developing the most quickly for Yihaodian, which has built good credibility in the field, while the mobile internet is enabling shopping anywhere, anytime.

Via e-commerce, the company can cover the whole country 24/7, with limitless storage and offerings. In future, with mobile, it will be able to penetrate more third- and fourth-tier cities.

The “internet of things” will drive people more and more to e-retail, cloud services, online finance, market segmentation and personalisation.

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Unleash Pixar-like Creativity in Your Supply Chain Management Organization

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Unleash Pixar-like Creativity in Your Supply Chain Management Organization

I recently read “Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration” and it got me wondering about creativity within supply chain management organizations. There’s obviously a level of ‘magic’ at Pixar, for them to be able to create 14 No. 1 movies in a row. Evidence that the principles they’ve developed has merit is easy to see as Disney Animation Studios, led by Pixar’s Ed Catmull (President) and John Lasseter (Chief Creative Officer), has now started producing blockbusters again (e.g. Frozen, the top-grossing animated film of all time, surpassing the $1.063 billion earned by Toy Story 3) after a long period of so-so animation movies.

I’m always curious if success in one area/industry can be translated to generate similar success in other areas/industries. In this case I do believe there are learnings that can be applied to supply chain management.

So what makes Pixar so creatively successful? How do they get from a movie that “sucks” to a blockbuster? And more importantly, can supply chain management leverage these learnings?

What do you think about cross-industries strategy? Do you have other example? Share with us in the comment box.

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Managing the Financial Supply Chain

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Managing the Financial Supply Chain

Manufacturers devote considerable time and resources to managing their physical supply chain, but often it’s their financial supply chain that needs the most attention. As costs continue to escalate, managing cash and capital is just as important as managing relationships among supply chain partners. And in many cases, the integration between the physical and the financial supply chain is such that any weak links in one of the chains will threaten the vitality of both chains.

By way of definition, “the financial supply chain refers to the transactions that occur between trading partners that facilitate the purchase of, and payment for, goods and services, such as sending purchase orders and invoices, and making payment,” explains Scott Pezza, senior research associate with analyst firm Aberdeen Group.

Just as finance involves much more than just “bean counting,” the financial supply chain represents the actual lifeblood of an organization, as it provides the cash flow needed to ensure the doors are kept open, the lights are kept on, the employees are being paid and products are being made and shipped.

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Is Your Supply Chain Ready for the Holidays?

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Is Your Supply Chain Ready for the Holidays?

Doug Pasquale, senior vice president of supply chain solutions for Ingram Micro Mobility, shared with Apparel magazine his insights on supply-chain strategies ahead of the crucial holiday season.

1. What are your top three best practices for pre-holiday logistics planning?
First and foremost, have a dedicated holiday supply chain strategy put in place at least six months before the holidays. It’s always a good idea to begin planning immediately following the previous year’s season and engage manufacturers and logistics partners as soon as possible.

2. Holiday supply chain disruptions are inevitable – whether it’s a natural disaster or a sudden shift in consumer demand. In your opinion, how much stock should retailers put in demand forecasting and planning?
There will always be situations that arise causing disruptions in a supply chain — you cannot plan for every possible scenario. I am a big advocate for sophisticated demand forecasting and planning, but retailers should also bear in mind they don’t have a crystal ball.

3. What advice could you give apparel retailers at the holidays based on your experience working with mobile device retailers?
The mobile device retail industry isn’t as removed from the apparel industry as it might seem at first. Both industries are at the mercy of quickly changing consumer demand, and overseas production is common. However, the mobile device industry tends to move at a faster pace – while most retailers change their stock of clothes by season, mobile device retailers are flooded with new technology weekly.

4. With only 26 days between Black Friday and Christmas this year, how does this affect supply chain planning and strategy?
The peak season always puts a crunch on supply chain planning and strategy, but when faced with less time to orchestrate all the activity happening between manufacturers, suppliers and logistics providers, a shortened season leaves little room for error. Even one or two fewer selling days during the peak season can have a potentially negative financial impact in retail if not prepared, so it’s imperative for retailers to open early, clear lines of communication with manufacturers and logistics providers for demand forecasting, inventory needs and delivery dates. Timely communication and information flow is absolutely critical.

5. Where should retailers be on their planning trajectory at this point in the year, and what should the next step be?
Ideally, retailers should have begun their peak season supply chain preparations back in January when cycles were set for the remainder of the year. That is the time to start forecasting demand and working with manufacturers to strategize product portfolio, market demand, stocking, and returns preparation. By this point in the season, retailers should be fine-tuning any adjustments to that strategy and should be well under way with executing it. Retailers currently should be firming up delivery schedules and finalizing promotional packaging designs, special deals, and production schedules to ensure they are ready for the coming busy peak season.

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Five New Supply Chain Risks and Regulations

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Five New Supply Chain Risks and Regulations

Supply chain risk is a major issue, and new sources continue to pop up. Adverse weather, natural disasters and factory fires have historically grabbed the attention of CPOs, but there are other risks procurement leaders must be aware of that are just as hazardous. The world of procurement is constantly changing, and supply chain managers must be on top of their game. Here are 5 new threats that you might not be ready for:

1. Financial Fraud

Financial fraud can come in the form of collusion, poor monitoring of employee expenses, or misconduct from the vendor, including falsified labor and inflated bills. Did you know that less than one-third of executives are utilising data-analytics tools that can detect fraud or vendor waste?

2. Cybersecurity Threats

Many companies have lax procedures in protecting critical data, leaving businesses vulnerable to attacks that could harm customers, operational processes and brands. Even if you have security measures in place, the suppliers you work with may not.

3. Supply Chain Management Regulations

New rules and regulations continue to pop up in the supply chain, and companies need to be ready to disclose information about their sourcing and supply chain practices. For example, the Transparency on Trafficking and Slavery Act requires companies to file annual reports with the SEC, disclosing efforts to address specific human rights risks in the supply chain.

4. The Talent Gap

Baby boomers are retiring and there are few up and coming procurement gurus to take their place. CPOs are scrambling to find a solution to this problem, as the implications of this issue are likely to last for at least a decade.

5. Rising food costs

Droughts are worsening across the United States, increasing food prices and ultimately raising the cost structure for many firms. Overall food prices are expected to increase by 2.5-3.5 percent this year, with fruit up 3.5-4.5 percent and vegetables up 2-3 percent.

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How Do You Turn Supply Chain Data into Actionable Information?

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How Do You Turn Supply Chain Data into Actionable Information?

There is a continuum in terms of presentation of data that allows for continuous sophistication in understanding and interpreting data. There are lots of ways to view data, but three that are particularly useful in supply-chain analytics are –Reporting, Scorecarding, and Benchmarking.

The simplest form of looking at data is what we have all seen dozens of times, we call it “Reporting”. Back in the day, reporting was numbers printed out on green bar paper, but today’s business intelligence reports are far more detailed and dynamic than in the past. For instance, a BI report of today displays all the data about transportation providers as usable information, in a scorecard format. Factors such as on-time delivery, freight cost per unit shipped, and transit time are assigned metrics and weighted averages to help users determine how well carriers are performing overall.

Operation managers and executives who want a quick, daily overview of what is happening in their transportation or supply chain network use dashboards to provide information in near real-time to help users understand what is happening within their network, and allows them to make proactive decisions to remedy problems as they occur. Where reporting is really like looking in the rearview mirror, dashboards are used to see what’s going on now, and makes it easier for users to identify trends and exceptions, and to intervene before something goes wrong.

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3 ways companies can identify climate risks in supply chains

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3 ways companies can identify climate risks in supply chains

Despite the enormous value at stake, climate risks in supply chains can be hard to see because they are so large. The key to getting it right, according to Acclimatise CEO John Firth, who spoke at the BSR Spring Forum last week, is for managers to address supply chain climate risks in terms of existing stressors — such as procurement costs, on-time delivery, water availability and secure energy and infrastructure.
At the Forum, speakers and participants identified three lenses that can help company managers connect climate change to existing supply chain concerns.

Vulnerable regions

The economic costs of climate-related disasters are rising, in large part because business is consolidating in vulnerable regions in the name of market growth and efficiency. It is projected that by 2070, seven of the 10 largest economic hubs will be in the developing world, and assets exposed to floods will rise from 5 percent to 9 percent of global GDP.

Categories at risk

Sustainability professionals also can address climate risk through global supply or procurement categories that are dependent on stable climatic conditions, such as crops, capital-intensive infrastructure and water-intensive operations.

Sustainability destabilizers

Finally, climate change undermines companies’ ability to address material sustainability issues. Many companies are working to improve economic development in the communities in which they operate, yet climate impacts, especially disasters, can depress job markets for years. Or, while it is typical for companies to commit to reducing greenhouse gas emissions, the lower water runoff associated with droughts can reduce the capacity of hydropower, the most mature source of renewable power

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