Category Archives: Supply Chain Management

Artificial Intelligence: The next big thing in Supply Chain Management

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Imagine the endless possibilities of learning from 2.5 quintillion bytes of data generated every day. Artificial intelligence (AI), which began its journey 60 years ago is well on its course to make this implausible scenario a reality. Artificial Intelligence, is slowly taking over our lives.

From personal assistants like Siri in Apple products to stock trading to medical diagnosis, AI is able to learn from seemingly unstructured data, take decisions and perform actions in a way previously unimagined.

Businesses too are undergoing digitization rapidly. They are using AI – capable of performing tasks normally requiring human intelligence – to create a significant impact in the way businesses operate. In an increasingly dynamic environment comprising demanding customers and the need for speed, it was only a matter of time before the businesses embraced AI to obtain much needed agility. According to Accenture’s Technology Vision 2016 survey spanning 11 countries and 12 industries, 70 percent of corporate executives said they are significantly increasing investments in AI.

Artificial Intelligence in Supply Chain

Organizations are increasingly digitizing their supply chains to differentiate and drive revenue growth. According to Accenture’s digital operations survey 85 percent of organizations have adopted/ will adopt digital technologies in their supply chain within 1 year.

The key implication of this change is that the supply chains are generating massive amounts of data. AI is helping organizations analyze this data, gain a better understanding of the variables in the supply chain and helping them anticipate future scenarios. Thus, the use of AI in supply chains is helping businesses innovate rapidly by reducing the time to market and evolve by establishing an agile supply chain capable of foreseeing and dealing with uncertainties.

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Supply Chain News: Retailers Rethinking Inventory Strategies

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Are we starting to see new thinking in retail relative to inventory levels?

The reality is that somewhat under the radar, retail inventories have been rising. The inventory-to-sales (ITS) ratio measures the amount of inventory held as a percentage of one month’s worth of sales. As can be seen in the chart below, while the retail ITS is highly seasonal, the trend since 2010 is definitely up. Now, some stores are once again trying to slay the inventory beast.

For example, Tom Shortt, Home Depot’s senior vice president of supply chain told the Wall Street Journal his new message to the stores is “Get comfortable with days of inventory, not weeks.” The retailer is targeting sales growth of nearly 15% by 2018, but wants to keep inventory levels flat or slightly down – quite an accomplishment versus how retail has historically managed sales growth and inventories.

It is a shift happening across the retail sector, as companies try to figure out ways to profitably serve the growing needs of on-line shoppers while making their networks of brick and mortar outlets generate more cash.

“Chains must predict whether demand will come from the internet or a store visit, and whether they’ll ship online orders from a distribution center or a store,” the Wall Street Journal noted. “Every move of inventory is an added cost that eats away at already thin margins.”

As we reported in the Retail Vendor Performance Bulletin recently, Target stores announced earlier this year it was replacing its existing forecasting and replenishment software with in-house developed applications to manage the complexity of inventory deployment and fulfillment across its omnichannel network.

Read more at Supply Chain News: Retailers Rethinking Inventory Strategies

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A Portrait of the Supply Chain Manager

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It’s been written that a career in supply chain management can be like climbing a mountain.

While there is often a map for the path forward in professions like accounting, medicine and the law, in supply chain management – as with mountaineering – there are any number of paths that can reach the summit.

Those were among the findings from a research series conducted for the Council of Supply Chain Management Professionals (CSCMP) and published in the July/August 2015 issue of Supply Chain Management Review, and reinforced by research conducted by McKinsey & Company and Kuhne Logistics University.

The latter, for instance, found that while many supply chain management executives had experience in logistics, procurement and sales/marketing, “… a surprising number of supply chain executives are appointed without any previous exposure to SCM…in our sample, supply chain executives spent 88% of their previous career span outside the SCM function.”

Are those findings consistent with readers of Supply Chain Management Review and members of APICS Supply Chain Council? And, if so, who is today’s supply chain manager? And, how did he – or she – navigate to their position on the mountain?

Did they start out in the supply chain going back to their college days, or, as in the McKinsey study, did they come into the profession from other parts of the organization?

Moreover, what are their duties today and how do they see the job changing?

Read more at A Portrait of the Supply Chain Manager

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Is Flowcasting the Supply Chain Only for the Few?

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Flowcasting has often been referred to as ‘the Holy Grail’ of demand driven supply chain planning (and rightly so).

Driving the entire supply chain across multiple enterprises from sales at the store shelf right back to the factory.

So is Flowcasting a retail solution or a manufacturing solution? Many analysts, consultants and solution providers have been positioning Flowcasting as a solution for manufacturers.

They’re wrong.

While it’s true that some manufacturers have achieved success in using data from retailers to help improve and stabilize their production schedule, the simple fact is that manufacturers can’t achieve huge benefits from Flowcasting until they are planning a critical mass of retail stores and DCs where their products are sold and distributed.

For a large consumer packaged goods manufacturer, this means collecting data and planning demand and supply across tens of thousands of stores across multiple retail organizations, all of which have their own ways of managing their internal processes.

Read more at Is Flowcasting the Supply Chain Only for the Few?

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Walmart Partnering With Uber, Lyft and Deliv to Test Grocery Delivery Service

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Walmart is partnering with Uber and Lyft (and Deliv) to test a grocery delivery service, in a bid to directly compete with similar offerings from Amazon.

The pilot program will begin within the next two weeks in Denver and one other market, Michael Bender, Walmart’s head of e-commerce, said in a blog post this week.

A Walmart spokesman tells The Wall Street Journal that the service will launch in Denver and Phoenix. Company CEO Doug McMillon will discuss the program at Walmart’s annual shareholder meeting on Friday.

A last-mile delivery program would mark a direct challenge to Amazon, which has expanded its AmazonFresh grocery delivery service to several cities across the US.

Walmart launched a similar pilot program in Miami earlier this year, partnering with the delivery startup Deliv to provide groceries and other products from Sam’s Club.

The company has been looking to boost its e-commerce services to compete with Amazon, including an online order pickup program that aims to capitalize on its vast network of US retail locations.

Read more at Walmart Partnering With Uber, Lyft and Deliv to Test Grocery Delivery Service

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NFL Draft Lessons for Supply Chain Managers

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Just like with successful football game play, having a well-developed modal selection strategy helps organizations defend against capacity concerns and score points for their bottom line by lowering transportation costs.

Every year, the NFL draft provides coaches an opportunity to re-evaluate their teams and supplement their current roster with new players to fill skill or position gaps and prepare their franchise for the future.

In a similar way, supply chain managers have the opportunity, on an ongoing basis, to review their transportation portfolio to ensure they have the right modes and processes in play to not only address the demands and the environment of today, but to face the challenges of tomorrow.

Read on to learn three important lessons supply chain leaders can learn from this year’s NFL Draft and how it applies to calling winning plays for their organization’s transportation network.

The Challenge for Supply Chain Managers

Much like NFL coaches, supply chain managers find themselves having to balance short and long term demands. Managing the demand between these two competing forces is fueled by:

  1. Ongoing disruptions: Whether on the football field or in the supply chain, disruptions can and will occur. It can be easy when everything goes according to plan, but when volatility and the unexpected cause disruption (and they always do) supply chain managers have to have a backup plan.
  2. Short-term cost-savings still primary focus: Organizations are still pressing supply chain managers to deliver more value and additional cost savings. According to a survey completed by Georgia College and the University of Tennessee, 36.7% of shippers listed reducing costs as their first priority in 2015, up from 32.2% in 2016.

Read more at NFL Draft Lessons for Supply Chain Managers

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Capitalizing on Cross-Docking

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Today’s marketplace is moving faster than ever, and companies are challenged to distribute their products more quickly, efficiently and cost-effectively; cross-docking can be a useful tool to help keep pace with customer demand.

While cross-docking is not a new phenomenon, this process of moving material from the receiving dock straight to the shipping dock is gaining traction as more companies recognize its value in today’s competitive business environment.

Why Cross-Dock?
Companies choose to cross-dock for a variety of reasons.

Common benefits include:

Increased speed to market – With high turn rates and reduced handling, cross-docking helps to increase efficiency and get products to market faster. While typically associated with durable goods, cross-docking can be effective for temperature-controlled, perishable and high-value/high-security products as well, thanks to its high velocity.

Reduced costs – Cross-docking requires a smaller footprint than traditional warehousing and often utilizes less labor as well. The practice also eliminates the cost of inventory and product rotation. Considerable freight savings can be achieved by consolidating LTL shipments into full loads.

Improved service levels – Because product is shipped in bulk and picked at the cross-dock, the practice offers great flexibility for changes to orders further down the supply chain. This helps to ensure a more accurate – and more responsive – process with shorter order cycles.

Prime Candidates for Cross-Docking
Just about any type of product can be cross-docked, but cross-docking is particularly effective for companies that are moving heavy volume on any given day and need to do it in a precise way where service is critical.

Read more at Capitalizing on Cross-Docking

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Six Lessons In Supply Chain Strategy From Genghis Khan

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Supply chain strategy can be a squishy topic. Basically, we try to keep costs down and service up, but what does this really say about how to win in a competitive business? Working harder at the same things is not a sustainable strategic advantage.

True strategy means finding ways to use and combine tactics and resources to achieve a goal in conditions of uncertainty. For supply chain leaders, it demands thinking laterally about everything that happens from the customer back and then placing bets to gain an operational edge.

In addition to modern thinkers like Peter Drucker and Michael Porter, some of the best lessons on this topic come directly from the playbook of Genghis Khan, the 13th century Mongol who conquered nearly all of Eurasia.

Here are six that apply today.

1. Use the skills of others.

The Mongols made no products, farmed no crops, and built no buildings, but still saw the value of engineers, miners, doctors and scholars.

2. Communication is essential to power.

Having armies spread over thousands of miles led Genghis Khan to establish a sort of Pony Express that was designed and maintained centrally.

3. Embrace technology.

In the year 1206, when Genghis Khan was born, his tribe had no metal and lived in felt tents. Fifty years later, they had mastered siege technologies like catapults and trebuchets as well as early firearms and cannon.

4. Never stop learning.

Genghis Khan’s genius was not the result of some epiphany but came rather, in the words of biographer Jack Weatherford, “from a persistent cycle of pragmatic learning, experimental adaptation, and constant revision”.

5. Cherish diversity.

A typically among history’s great empires, the Mongols allowed complete religious freedom and employed almost all of their conquered peoples’ best minds in the imperial administration.

6. Swallow your pride.

Genghis Khan cared nothing for appearances and would often feign retreat to draw enemies onto more favourable ground.

Read more at Six Lessons In Supply Chain Strategy From Genghis Khan

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To Woo Apple, Foxconn Bets $3.5 Billion on Sharp

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The Apple iPhone transformed the technology industry by popularizing the smartphone and blazing a path to a mobile future. But to do it, the company needed an important ally: a penny-pinching Taiwan-based factory operator named Foxconn.

Employing hundreds of thousands of workers at vast facilities in mainland China, Foxconn figured out a way to assemble the iPhone at a cost low enough that middle-class Americans could afford it. The business offered low profit margins, but the work buffed Foxconn’s financial results and cemented its status as the world’s largest maker of hardware for companies like Apple and Sony.

Those relationships are now shifting — and Foxconn is betting heavily to keep up.

On Wednesday, Foxconn said it had struck a deal to acquire control of the Japanese screen maker Sharp for $3.5 billion, after weeks of negotiations and high-profile setbacks.

The deal, for a 66 percent stake in Sharp, is intended to make Foxconn a more attractive partner for Apple. The American technology company uses Sharp screens, which could give Foxconn added leverage in dealings between the two.

The screen is an especially lucrative piece of the smartphone, costing as much as $54 each, according to estimates by the research firm IHS. Sharp provides roughly 25 percent of the iPhone displays, IHS said.

Still, the Sharp purchase will saddle Foxconn with an ailing business that will take considerable money and effort to turn around, some analysts say. Reflecting those problems, the purchase price is $2 billion lower than a deal the two sides struck just last month, after Sharp disclosed the potential for costly problems — nearly $3 billion in potential liabilities — down the road.

But Apple has been diversifying its supply chain, giving some production contracts to other assemblers and component makers. And Foxconn is grappling with China’s rising labor costs and a slowdown in the global smartphone market.

Read more at To Woo Apple, Foxconn Bets $3.5 Billion on Sharp

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Walmart and Target are refusing to surrender to Amazon

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While many public companies focus their attention on embellishing their quarterly results, Amazon has always taken the long view.

The online retailer leader has invested heavily in infrastructure including a nationwide network of warehouses, robots which help ship orders, and even predictive technology that helps the company know what a customer plans to buy before he or she orders it.

Amazon even has a pioneering deal with the United States Postal Service which allows for Sunday delivery in some markets.

All of this has not come cheap, and it has hurt Amazon’s short-term profitability in some quarters, but it has helped the company build a strong competitive advantage over its chief rivals Wal-Mart and Target.

Those two physical retailers are struggling to change their supply chains to meet the needs of individual digital customers rather than stores. That’s a radical switch that requires major changes to how both brick-and-mortar chains operate.

But if either Wal-Mart or Target can hope to compete with Amazon, they have to recreate the digital leader’s ability to ship millions of products in a two-day window efficiently. Both companies seem to at least understand the problem and are taking steps to catch up.

Read more at Walmart and Target are refusing to surrender to Amazon

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