Tag Archives: Procurement

Autoliv’s Supply Chain Risk Management Journey

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Autoliv’s Supply Chain Risk Management Journey

Autoliv’s Supply Chain Risk Management Journey

In February, Klaus Niebur, the director of global supply chain risk management at Autoliv, and Jan Thiessen, the managing director at targetP!, spoke on best practices on supply chain risk management at ARC Advisory Group’s Digital Transformation in Industry conference.

Autoliv is the world’s largest safety system supplier in automotive industry. This global, Tier 1 manufacturer is headquartered in Stockholm and had revenues of over $8 billion last year. It supplies airbags, seatbelts, and steering wheels to most of the Automotive OEMs – companies like Renault/Nissan, Volkswagen, etc. targetP!, in turn, is a boutique procurement consultancy.

Autoliv’s Continuing Journey in Supply Chain Risk Management

Mr. Niebur’s and Thiessen’s presentation was taped in November of 2021 and then played online in February. At the time we spoke, Mr. Niebur spoke of risk management as a continuous improvement journey that would never end. There were several things they were looking to accomplish in the near term. I wanted to circle back to Klaus and Jan and get caught up on their journey.

Steve: Klaus, when we talked, you mentioned Autoliv was already doing digital supplier management, had digital sourcing solutions, and was looking at real-time transportation visibility solutions to provide better predicted times of arrival for inbound and outbound shipments. In short, this risk management solution needed to integrate into your IT ecosystem. Your future vision was for risk management to be seamlessly integrated into an advanced control tower. Can you talk about how this journey is going?

Klaus: This is correct and it is still our goal to create this Control Tower. It will link all initiatives within the supply chain function and be enabled by our digital solutions and all data sources. And we are making progress.

Read more Autoliv’s Supply Chain Risk Management Journey

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7 skills logistics leaders will need to manage the digital supply chain

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7 skills logistics leaders will need to manage the digital supply chain

7 skills logistics leaders will need to manage the digital supply chain

It took some time for the tech revolution to hit the logistics industry, but now that it’s here, everything is changing rapidly. Suddenly, it’s all about omnichannel commerce, digital transparency, and advanced analytics (among many other trends). And as the world of logistics changes, the leaders of the logistics industry will have to develop new skills with which to navigate it.

What skills will the logistics leaders of tomorrow (and today) need to effectively manage the new realities of the supply chain? These seven areas will define the success of a business’s digital supply chain operations and separate the organizations that can fuel their success with technology from the ones who must struggle to adapt to it.

To manage the digital supply chain, here are 7 skills logistics leaders need

1. Ability to adapt

Twenty-first-century logistics will require its leaders and managers to constantly learn how to use new tools and react to changing market conditions. The new logistics professional has to keep a steady hand at the tiller during times of big change and use solid data analysis to find the right path forward, even when market conditions aren’t perfectly clear.

2. Proactive curiosity

Adaptation is easier when a business pursues the right new tech, rather than waiting for it to come to them. Good logistics management will also increasingly require a commitment to proactively keeping up with technological and industry trends.

3. Strategic thinking

Thinking two steps ahead can be tough when the business environment is changing so rapidly, but that’s what the new millennium logistics professional has to do. They have to take the long view and keep a business’s core principles at heart when creating plans for the future.

4. Enterprise IT use and procurement

Enterprise IT is an increasingly critical skill set for logistics professionals. Almost all logistics companies now use enterprise IT software, such as ERP suites, to manage their supply chains, and digital logistics professionals must often make decisions about procurement and implementation of these sophisticated software products.

5. Project management

Today’s logistics professional often has to assume leadership roles on major projects. In order to be an effective leader, they must be skilled at tasks such as:

  • ● Identifying the strengths and weaknesses of team members and delegating tasks to them effectively
  • ● Working with upper management to structure project calendars and deadlines
  • ● Estimating costs and planning for the budgeting and deployment of resources

6. People skills

Speaking of managing people, logistics professionals must also remember that not everything in the digital supply chain is run by circuits in a plastic enclosure. On the contrary, old-fashioned people skills are as necessary in the logistics industry as they’ve ever been—perhaps even more so.

7. An omnichannel mindset

Business, both B2C and B2B, now flows through a multitude of channels. That means that for the 21st-century logistics professional, an omnichannel mindset is a must-have. Whoever your customers are, they’re now on mobile phones, tablets and even voice command services like Alexa. A business’s platform and its logistics operations must reflect this new reality.

Read more at 7 skills logistics leaders will need to manage the digital supply chain

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Turkcell’s supply chain management transformation is driven by technology and communication

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Ali Türk, Executive Vice President of Supply Chain Management at Turkcell, discusses how Turkey’s largest mobile operator is driving efficiency with customers at the forefront

Turkcell, the largest mobile operator in Turkey, has undergone a significant shift in its procurement and supply chain operations driven by a radical ideological change to the business itself. “Turkcell is a unique company, a digital operator,” says Ali Türk, Executive Vice President of Supply Chain Management at the firm. “We are dealing not only with the mobile part, but also the commerce part: it’s one entity.” With a focus on establishing a high quality internal infrastructure, technology and network infrastructure, and meaningful, functional digital services, Turkcell has undergone a structural change that highlights the importance of procurement to its wider strategy. As part of supply chain management’s realignment as a strategic function, Turkcell established a dedicated procurement committee to drive positive change. Meeting every week alongside the CEO, Murat Erkan, the committee makes key decisions on the company’s biggest purchases. While these make up 3% of the firm’s purchases at large, their combined volume equates to 80% of the total made by Turkcell. “All of the company’s top executives are fully involved in these processes, and they acknowledge and evaluate all of the aspects of procurement investments and strategy.” Not only that, but a unification of operations between teams has been achieved through the adoption of agile management methodologies, enabling a consistent thread for supply chain management strategy to follow throughout the organisation.

These structural adaptations are bolstered by the application of disruptive technologies, driving efficiency and transparency at Turkcell. However, Türk stresses that digital transformation is, to Turkcell, a tool rather than a goal. “Digital transformation is a must to survive in our era,” he says. “It enables us to focus on optimising costs in a sustainable structure, to increase revenues, and to increase the level of quality we offer our customers.” A particular area of interest for Türk is robotic process automation (RPA) and the benefits it could have for internal teams. He adds that the application of this technology will be based on what those teams themselves view as the areas that would benefit most from automation, and the freeing up of staff from repetitive tasks that it would enable. “We have procurement departments, logistics departments, real estate, construction and site acquisition departments, and they are each highlighting their requirements,” he says. Once those needs are defined, they each collaborate with Turkcell’s ICT department to drive the gradual rollout of RPA through specific digitalisation departments. “For example, supply registration, fee operation, calculation of monthly payments, operation of the tender process, opening site acquisition and scrap sales orders; they’re all operational issues and ritual issues,” says Türk. “Right now, we are developing some use cases and we will forward those tasks to RPA.”

Read more at Turkcell’s supply chain management transformation is driven by technology and communication

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How To Avoid a Third-Party Break in Your Supply Chain

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Your business is only as secure as the weakest link in your supply chain. A single lapse by a third-party can lead to an operational disruption, cyberattack, or compliance violation. How can you be certain that your vendors and partners are keeping up with the latest regulatory mandates, industry best practices, cybersecurity measures, and your own corporate standards?

Vendor Risk Management Should Be a Top Priority

In these days of high-profile data breaches and intensifying regulatory requirements, supply chain risk management has become a critical priority for every organization. Such programs typically encompass policies, standards, governance, and risk assessment. Vendor risk management falls under the last of these—and it’s the cornerstone of effective supply chain risk management.

Develop a Vendor Risk Policy with Teeth

Nothing gets the attention of a vendor like a withheld payment. To set the expectation that risk policy compliance is a requirement, not an option, let vendors know that no money will be released until the right boxes have been checked.

Document and Track

A supply chain risk register is essential to keep track of your vendors and their risk. Your database should provide a single source of information on which vendors have been approved and when, as well as their current risk assessment rating.

Stay Engaged During Procurement

Don’t wait until the final review of a master services agreement (MSA) to get involved. Build a strong collaborative relationship with the procurement team so you can be notified promptly when a business function submits a procurement request, and stay engaged during vendor sourcing. By getting in front of the process, you can avoid being labeled as a roadblock or deal-breaker.

Maintain, Scale, and Repeat Your Program

Running an effective vendor risk management program and managing supply chain risk in general is all about scaling and repeating. To uphold your policy and standards, be diligent and strict about annual security assessment and verification, and perform site inspections as needed depending on the severity of risks posed by a given vendor.

‘Trust But Verify’

From the earliest stages of the procurement process through onboarding, service provision, and offboarding, expectation-setting and verification should be woven through each vendor relationship. Even the most secure organizations can encounter challenges, and the best-run programs can break down—assume nothing, check everything.

Read more at How To Avoid a Third-Party Break in Your Supply Chain

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The Partnership for Supply Chain Management Implements One Network’s Control Tower Solution

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One Network Enterprises, a global provider of multi-party digital network platform and services, recently announced that The Partnership for Supply Chain Management (PFSCM)—a nonprofit organization providing global procurement and distribution services for low- and middle-income countries—has implemented One Network’s Supply Chain Control Tower solution to advance its end-to-end supply chain visibility.

According to spokesmen, PFSCM has a long history of innovating and driving fundamental improvements in the performance of global health supply chains.

Spokesmen added that it is migrating critical requisition, order, and transportation management functions into its existing One Network Real Time Value Network (RTVN) decision-making supply chain suite.

“Our goal is to strengthen, develop, and manage secure, reliable, cost-effective, and sustainable global supply chains to improve the lives of people in underdeveloped countries,” said Richard Owens, PFSCM Director. “By extending One Network’s Control Tower capabilities on our RTVN, we can provide real-time visibility, digital collaboration, and advanced analytics to move to true data-driven decision-making. Our collaboration with One Network is central to PFSCM’s digital transformation and provides us the foundation we need to drive the next wave of innovation within global supply chains for public health.”

In an interview with SCMR, Owens said that PFSCM first conducted an internal evaluation of its existing systems, plus a landscape analysis of what potential solutions existed before making the deal.

“The evaluation produced six scenarios, consisting of different combination of three systems,” he said. “The first recommendation was to go with One Network, which was accepted first by PFSCM’s management team, and then by PFSCM’s Board, who approved the project budget last September.

Read more at The Partnership for Supply Chain Management Implements One Network’s Control Tower Solution

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Procurement Performance Measurement in 2018

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Organizations today rely on Procurement to drive value beyond unit price savings. For Chief Procurement Officers (CPO), it is challenging to measure the performance of managers who drive these sources of value. Fair and accurate performance measurement is critical for attracting, retaining and promoting top procurement talent. In a typical procurement environment, some categories require larger efforts on cost and risk avoidance, with minor savings achievements, while other categories yield significant savings by nature of the products purchased. For some categories, securing the latest technology to enable top-line growth may far outweigh the importance of purchase price. How can the CPO assess individual category manager performance, each driving unique value, on an even playing field?

Measuring Procurement Effectiveness

In mature procurement organizations, category managers develop value-based category strategies to target underlying metrics, beyond purchase price variance (PPV), based on their unique category and/or portfolio.

Individual performance effectiveness of category managers is then based on their ability to:

  1. Effectively engage with cross-functional business stakeholders
  2. Demonstrate category expertise
  3. Develop and deliver against value-based category strategies

Building a value-based category strategy

Identify Value Drivers

Use of a Category Health Methodology, in which category managers can analyze spend and determine what types of underlying variables (or value drivers), can predict strong business results.

Translate Value Drivers into Specific Business Objectives

Category managers identify value drivers and translate those drivers into specific business objectives.

Based on these value drivers, the category manager outlines the following objectives:

  1. Dual source plastic housings in order to improve supply assurance
  2. Shift product Y to preferred supplier X
  3. Negotiate contracts with supply base in order to map cost to commodity index

Determine a Set of Quantifiable Scorecard Metrics

The final step in the process is to map the objectives to metrics that can be used to assess, and compare, the category manager’s performance against the goals laid out in their category strategy.

Read more at Procurement Performance Measurement in 2018

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Helping Procurement Professionals Build Resilience in Their Own Supply Chains

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The Chartered Institute of Procurement & Supply (CIPS) has launched a free online tool to support procurement and supply management professionals and those with an interest in buying to develop resilience in their own supply chains.

A CIPS survey in 2016 of 900 professionals revealed a growing awareness that unmitigated risk can have disastrous consequences for companies in terms of revenue and impact on margins.

Of those surveyed, 46% ‘sometimes’ have mitigation strategies in place and yet 52% expected the same level of service from their suppliers in the event of a disruption.

The Risk and Resilience Online Assessment Tool helps procurement professionals to identify where specific risk exists in their supply chains in seven key areas:

  1. Geographical. Restrictions on commodities or trade tariffs can have devastating effects on supply chains along with environmental concerns and reputational damage.
  2. Functional. Poorly conceived strategies and poor systems controls can make critical parts of the supply chain high risk.
  3. Performance. Suppliers may be engaging in bad working practices or failing to provide the right product, at the right time, to the right place.
  4. Technical. An inadequate level of internal security surrounding IT systems could lead to cyber risk and loss of customer, or partner data and loss of revenue.
  5. Governmental. Actions from governments could influence the movement of goods, with sanctions and embargoes and could affect reputation if found to be supportive of human rights abuses.
  6. Ethical. Dents in customer confidence will affect revenue streams and reputation, disaffected workforces can produced delayed, poor-quality goods.
  7. Legal. Breach of laws and statutes will cause delays and issues in supply chains. Diligence is required to ensure suppliers and contractors are also compliant.

Read more at Helping Procurement Professionals Build Resilience in Their Own Supply Chains

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Top 20 Supply Chain Management Software Suppliers 2017

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The market for supply chain management (SCM) software, maintenance and services continued its growth in 2016, generating more than $11.1 billion, a 9% increase over 2015 revenues, according to the research firm Gartner.

That total includes applications for supply chain execution (SCE), supply chain planning (SCP) and procurement software. Since the market’s 2% decline in 2009, the market has posted double-digit growth in four of the past six years, according to Gartner. The SCM market is expected to exceed $13 billion in total software revenue by the end of 2017 and exceed $19 billion by 2021, Gartner forecasts, with software as a service (SaaS) enabling new growth opportunities.

“It continues to be a good year for the supply chain overall,” says Chad Eschinger, managing vice president of Gartner. “The Cloud-based segment grew 20%, which is consistent with what we’ve seen in recent years.”

The push for Cloud capabilities also fueled some of the acquisition activity over the last year. Eschinger cites examples such as Infor’s acquisition of GT Nexus, Kewill’s acquisition of LeanLogistics, Oracle’s acquisitions of LogFire and NetSuite, and E2open’s acquisitions of Terra Technology and, more recently, Steelwedge.

“Broadly speaking, we’re seeing cyclical consolidation,” Eschinger says. “For some companies it’s a land grab, for others it’s an effort to add functional and technical underpinnings to go to the Cloud or provide a fuller complement of Cloud capabilities.”

Suite vendors are increasingly inclined to offer end-to-end solutions, Eschinger says, tying in customer relationship management capabilities, replenishment, network design, clienteling and more. In addition to supply chain efficiency, these solutions are also aimed at improving and standardizing the consumer’s experience.

“The Amazon effect continues to wreak havoc in retail and for manufacturers selling direct-to-consumer,” Eschinger says. “Everyone wants real-time visibility into inventory, so data and the associated analytics continue to be front and center for most organizations.”

Read more at Top 20 Supply Chain Management Software Suppliers 2017

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Great Suppliers Make Great Supply Chains

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As an analyst who covers supply chain management (SCM) and procurement practice across industry, I tend to keep my keyboard focused on the disruptive themes that continue to re-define it. That said, if you’re expecting me go on about the unprecedented growth of the SCM solution markets, the accelerated pace of innovation, tech adoption, social change, etc., don’t hold your breath. I can’t, as the data argue otherwise. Too many of us conflate diversification with acceleration –and there’s a difference.

The most notable, defining advances of the last decade (Amazon, Twitter, Google, etc.) share something in common: they do not require consumer investment. If you take those monsters out of the equation and focus on corporate solution environments, the progress, while steady, has not been remarkable. Let’s just say there remains plenty of room for improvement, especially in supply chain and procurement practice areas.

I fell onto this tangent unexpectedly. It happened while interviewing Mr. Dan Georgescu, Ford Motor Company, adjunct Professor of Operations and Supply Chain Management, a highly regarded expert in the field of automotive industry supplier development. “For supply chains to be successful, performance measurement must become a continuous improvement process integrated throughout,” he said. “For a number of reasons, including the fact that our industry is increasingly less vertically integrated, supplier development is absolutely core to OEM performance.”

Read more at Great Suppliers Make Great Supply Chains

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5 Critical Supply Risk Mitigation Principles for Your Sourcing Process

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Supply chain risk management (SCRM) is becoming a top priority in procurement, as organizations lose millions because of cost volatility, supply disruption, non-compliance fines and incidents that cause damage to the organizational brand and reputation.
Bribes to shady government officials, salmonella in the spinach and forced labor in the supply chain can all result in brand-damaging headlines that can cost an organization tens of millions in sales and hundred of millions in brand damage. And while reputation may only be important for name brands, cost volatility and supply disruption affect all manufacturers.

In fact, in the latest 2015 study by the Business Continuity Institute, supply chain disruption doubled in priority relative to other enterprise disruptions (48% of firms are concerned or extremely concerned). Roughly three-quarters of respondents said they had at least one disruption, and the same amount lack full visibility of their supply chains.

In the same study, 14% had losses from supply chain disruptions (e.g., natural hazards, labor strikes, fires, etc.) that cost over €1 million, and these disruptions can easily go up to nine figures. For example, Toyota estimates the costs for the recent Kumamoto earthquakes to be nearly $300 million. Imagine being out of stock on a product line that does $12 million in annual sales for two months. That’s $2 million in immediate lost sales and longer-term brand damage.

Risk management, and what is necessary for ongoing risk management, never gets operationalized, and as new suppliers get added, supply shifts and supply chains change, new risk enters the picture — risks that go undetected unless risk management is embedded in all key procurement activities, including sourcing. It is important to remember that:

1. When You are Sourcing, You are Really Changing Your Supply Chain Network

2. Supplier Risk is Only One Aspect of Supply Chain Risk

3. Your Sourcing Criteria Must Be ‘Protected’ and Risk Must Be Factored In

4. You Need to Cost the Risk” and Also Get It in the Contract

5. You Must Design a Monitoring System That is Part of Onboarding

Read more at 5 Critical Supply Risk Mitigation Principles for Your Sourcing Process

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