Tag Archives: supply

Building a Digital Supply Chain Ready for the Future

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With the options that digital technologies provide to develop new business models and new strategies, companies that integrate digital technologies into their supply chain can quickly improve service levels while cutting costs up to 30%.

Complaints from frustrated customers were mounting at a major US retailer.
More than 20% said they could not find the company’s branded products in shops because items were out of stock.

The problem was that efforts to improve service disrupted the company’s low-cost distribution model.

It had the right infrastructure but lacked the digital tools necessary to increase supply chain reliability.

Moving quickly, the leadership team invested in digital tools to obtain real-time data, shorten replenishment cycle times, optimize deliveries and predict future demand.

As data streamed in from stores the minute shoppers purchased goods, the company rapidly restocked hot-selling items to capture sales that it previously had lost.

The shift cut retail cycle times by 20%, to four days, generating a 0.5% increase in sales (see Figure 1 below).

And that was just the first wave of improvement.

Over the next 24 months, the company aims to reduce the time needed to fill store orders to two days, for a 60% total reduction in retail cycle time.

Companies that integrate digital technologies into their supply chain can quickly improve service levels while cutting costs up to 30%.

Just as important are the options that digital technologies provide to develop new business models and new strategies.

For instance, leading-edge companies such as Adidas are deploying 3D printing to move some production closer to customers, offering greater product customization and shorter lead times.

Read more at Building a Digital Supply Chain Ready for the Future

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M&S selects Zetes to transform fresh food supply chain

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Marks and Spencer (M&S) has selected Zetes to help transform visibility and fulfilment across its fresh food supply chain.

The partnership will also see greater collaboration between M&S and its food suppliers via Zetes’ supply chain visibility platform, ZetesOlympus.

Through ZetesOlympus, M&S will gain real-time fulfilment performance insight across its fresh food supply chain, with the platform helping to foresee any possible disruptions to availability, via real time alerts, meaning M&S can take fast preventative action to maintain its fresh food fulfilment standards.

The platform, which connects M&S to all its logistics providers, will also encourage greater collaboration across the supply chain.

With a significant and growing presence in the food market and a substantial supplier and logistics partner base, supply chain visibility is crucial to M&S. ZetesOlympus will provide a strong basis for enhanced collaboration and continuous improvement between key stakeholders within the supply chain network.

Syd Reid, Supply Chain Director, M&S said: “It is crucial for us to have complete visibility of our supply chain and be immediately alerted when unexpected events occur. That way, we can be agile and react at pace to ensure that our customers can get their favourite M&S food products when they want them, no matter what.”

Alain Wirtz, CEO of Zetes, commented: “Customer expectation for an efficient and fast omni-channel retail experience continues to grow and as such, the need for accurate, real-time visibility and proactive monitoring within the supply chain heightens. We are delighted that M&S has chosen Zetes to help it continue to deliver the level of service that its customers value.”

Read more at M&S selects Zetes to transform fresh food supply chain

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Transportation Predictions That Will Shake-Up the Supply Chain Industry In 2018

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In the book, The Living Supply Chain, the authors argue that “Speeding up the supply chain is at the root of everything that is good: improved revenue, reduced working capital, higher profitability, and less obsolete inventory.

Conversely, slowing down the supply chain is at the root of everything that is bad: working capital write-offs, reduced profitability, and slowing revenues.”

To “speed” up the supply chain is to invest in change and change will come with the digital transformation of the supply chain, which is the major focus for executives in 2018.

Much change in the supply chain industry will be due to innovative technologies for digital transformations, along with the recent tax reforms (see below), and the still-current driver shortage/capacity crunch.

The digital transformation of the supply chain will change everything – for the better.

These are the innovative technologies that I predict companies must use to undergo this transformation within their supply chains:

  1. Cloud-based technology
  2. Advanced Analytics
  3. Tracking and Tracing
  4. Supply Chain Visibility
  5. Blockchain
  6. Artificial Intelligence
  7. Predictive Analytics
  8. The Internet of Things

“In 2018, shippers must embrace change in order to succeed. Waiting and seeing what will happen is no longer an option,” adds Clark.

“Transportation management systems are poised as the fundamental tool for supply chain transformation, helping businesses to position themselves above the competition with sustainable profits and better service levels.”

Read more at Transportation Predictions That Will Shake-Up the Supply Chain Industry In 2018

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Making sure it’s business as usual, whatever the weather

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The UK was recently subjected to an extreme cold spell that saw widespread disruption across the UK. Dozens of rail services and flights were delayed or cancelled, thousands of schools were closed, a raft of homes were left without power in certain parts of the country and many people struggled to get to work in the snowy and icy conditions.

This short spell of disruption would have come at a cost to the UK economy, but in reality we should be thankful we’re not subjected to the extremes of weather that can impact other parts of the world. Anyone remember the scenes we saw on our TVs in the wake of Hurricane Irma in the Caribbean and Florida? In addition to the devastation caused to thousands of families’ homes, businesses were left in turmoil too. Florida, for example saw the price of its diesel soar and shipping and trucking capacity was severely limited in the region. It is estimated that the economic cost of the storm which has caused significant damage to homes, businesses and crops could be as much as £227bn.

The knock on effect of the storm’s impact is still being felt, especially for any businesses with suppliers based in the storm-damaged regions. This event highlights the increasing risks businesses face when they have a supply base in a region that could be affected by adverse weather or other environmental factors such as earthquakes, or volcanic eruptions.

No matter where in the world your critical supply base is located it is essential that businesses ask their suppliers the right questions from the start of their relationship. Even with non-business critical purchasing activity, adopting a proactive approach to on-boarding/supplier evaluation and supplier contracting means that you can assess your suppliers and ask questions about disaster recovery, insurances, and best practice around handling large scale environmental events from the outset. Sounds obvious, but it’s very easy to overlook this line of questioning, especially if purchasing is being done on a decentralised basis.

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Comment: Industry 4.0 is disrupting the supply chain for good

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The impact of Industry 4.0 could easily be identified as a threat and a disruptor to the traditional supply chain. The truth is that, when deployed correctly, this dynamic combination is the antidote to supply chain disruption.

In 2016, global supply chains were impacted by a series of unfortunate natural disasters including earthquakes and typhoons that ravaged nations throughout Asia. In 2015, analysis by insurance firm Allianz Global Corporate and Specialty found that between 2010 and 2014, the top five causes of business interruption loss globally were fires and explosions, storms, machinery breakdowns, faulty equipment or materials, and workforce strikes.

Current events that are continually unfolding must also be considered, such as the economic nationalism propelled by the election of Donald Trump and the UK’s impending exit from the European Union. However, there are less dramatic situations that can cause supply chain disruption on a more frequent basis – small acts than have a large impact, such as human error causing delays on the production line. This creates an obvious knock-on effect that directly impacts the rest of the supply chain.

It is clear that the supply chain is vulnerable to disruption. The traditional supply chain ecosystem is built around a rigid process that does not provide supply chain organisations with the flexibility to adjust to disruptions that will impact the bottom line, or the opportunity to predict or prepare for those disruptions.

The traditional process is typically governed by inaccurate analysis of the market that dictates supply chain operations in order to meet the predicted sales. A digitised reinvention of the supply chain will replace this inaccurate, siloed process with a flexible and agile solution that utilises data to severely diminish the impact of disruption.

Industry of Things

The moniker Industry 4.0 represents the fourth industrial revolution which in turn refers to the rise of data exchange and automation in manufacturing technologies. ‘Internet of Things’ (IoT) is a similar term that supports the same notion of the world becoming more connected and is widely used to describe connected devices used in both industrial and domestic environments. In theory, connected devices, whether in a factory or in the home, bring all of these environments together to create one interconnected eco-system.

Disseminating the data

From the shop floor to the factory floor, each connected device provides important data that can be fed into the digitised supply chain. To be of true value, this data must be tracked and visualised. Visibility is a key area of focus in leveraging data in the evolution of Industry 4.0, and it’s equally as important in the supply chain. Once the data is feeding into the supply chain and clearly visualised, the organisation can begin to think about disruptions before they occur. This can be achieved by manipulating the data in three key areas; supply chain design, event simulation and decision support.

Read more at Comment: Industry 4.0 is disrupting the supply chain for good

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Clarkson University Delivers 17th Global Supply Chain Management Executive Seminar to Corporate Professionals

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Earlier this month, Clarkson University’s Global Supply Chain Management (GSCM) program presented its 17th annual Executive Seminar, delivering state-of-the-art education to corporate professionals.

“We are pleased that our executive seminar continues to attract supply chain professionals from several highly respected global companies,” said Professor Farzad Mahmoodi, the Joel Goldschein ’57 Endowed Chair in Global Supply Chain Management and director of the program. “It’s a strong endorsement of the quality of our faculty and the relevance of our curriculum.”

The annual, four-day, on-campus program attracted participants from Amazon, Toyota, Stanley Black & Decker, Xerox, Lockheed Martin, Verizon, Corning, Raymond Corporation, Entegris, Par Technology and Indium.
The participants came to Clarkson from 12 states: California, Colorado, Connecticut, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York and Ohio.
In addition to lectures by faculty experts, the seminar utilized a highly interactive format that employs team and hands-on activities, including simulations and negotiations exercises. Participants also benefited from networking opportunities with industry professionals and Clarkson faculty.

Read more at Clarkson University Delivers 17th Global Supply Chain Management Executive Seminar to Corporate Professionals

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Top 20 Supply Chain Management Software Suppliers 2017

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The market for supply chain management (SCM) software, maintenance and services continued its growth in 2016, generating more than $11.1 billion, a 9% increase over 2015 revenues, according to the research firm Gartner.

That total includes applications for supply chain execution (SCE), supply chain planning (SCP) and procurement software. Since the market’s 2% decline in 2009, the market has posted double-digit growth in four of the past six years, according to Gartner. The SCM market is expected to exceed $13 billion in total software revenue by the end of 2017 and exceed $19 billion by 2021, Gartner forecasts, with software as a service (SaaS) enabling new growth opportunities.

“It continues to be a good year for the supply chain overall,” says Chad Eschinger, managing vice president of Gartner. “The Cloud-based segment grew 20%, which is consistent with what we’ve seen in recent years.”

The push for Cloud capabilities also fueled some of the acquisition activity over the last year. Eschinger cites examples such as Infor’s acquisition of GT Nexus, Kewill’s acquisition of LeanLogistics, Oracle’s acquisitions of LogFire and NetSuite, and E2open’s acquisitions of Terra Technology and, more recently, Steelwedge.

“Broadly speaking, we’re seeing cyclical consolidation,” Eschinger says. “For some companies it’s a land grab, for others it’s an effort to add functional and technical underpinnings to go to the Cloud or provide a fuller complement of Cloud capabilities.”

Suite vendors are increasingly inclined to offer end-to-end solutions, Eschinger says, tying in customer relationship management capabilities, replenishment, network design, clienteling and more. In addition to supply chain efficiency, these solutions are also aimed at improving and standardizing the consumer’s experience.

“The Amazon effect continues to wreak havoc in retail and for manufacturers selling direct-to-consumer,” Eschinger says. “Everyone wants real-time visibility into inventory, so data and the associated analytics continue to be front and center for most organizations.”

Read more at Top 20 Supply Chain Management Software Suppliers 2017

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Cloud-Based Analytics for Supply Chain and Workforce Performance

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Plex Systems, a developer of cloud ERP for manufacturing, has introduced two new analytic applications designed to provide manufacturers insight into supply chain performance and their workforce.
The new Supply Chain and Human Capital analytic applications build on the library of applications in the IntelliPlex Analytic Application Suite, a broad suite of cloud analytics for manufacturing organizations.

The Plex Manufacturing Cloud is designed to connect people, processes, systems and products in manufacturing enterprises. The goal is not only to streamline and automates operations, but also enable greater access to companywide data. The IntelliPlex suite of analytic applications aims to turn that data into configurable, role-based decision support dashboards–with deep drill-down and drill-across capabilities. The IntelliPlex Analytic Application Suite includes analytics for sales, order management, procurement, production and finance professionals.

IntelliPlex Supply Chain Analytic Application
The new IntelliPlex Supply Chain Analytic application provides a dashboard for managing strategic programs, such as enterprise supplier performance, inventory and materials management and customer success. Metrics include:

  1. On-time delivery and return rates by supplier, part, material, etc.
  2. Production backlog by part group, product time, etc.
  3. Spend by supplier and type, including unapproved spend
  4. Inventory turns and aging based on type, location, etc.
  5. Materials management accuracy, adjustments and trends by type, location, etc.
  6. On-time fill rate, customer lead time, average days to ship, fulfillment by location

Read more at Cloud-Based Analytics for Supply Chain and Workforce Performance

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BROWZ Launches New Software Platform for Improved Supply Chain Management

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Speaking to a full house at the BROWZ Client Summit 2016 Sundance Resort, V.P. of Product Development, Aaron Rudd stated “BROWZ OneView is a significant development in the evolution of supply chain management software that will not only meet our clients needs today, but will meet their supply chain needs as they expand in the future.”

BROWZ OneView is an entirely new interface and user experience for BROWZ clients.

“Our goal was to enhance the way our clients interact with our solutions and their supply chain. From conducting a simple supplier search to in-depth analysis across a global supply chain. BROWZ is empowering our clients with the new OneView platform,” Rudd said.

“The software provides meaningful insight into the entire supply chain using key performance indicators which also provides the flexibility to analyze the performance of individual locations or specified risk level with the click of a button.”

Read more at BROWZ Launches New Software Platform for Improved Supply Chain Management

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Technology’s Role in Managing the Evolution of the Customer Centric Supply Chain

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Having an effective supply chain has always been key to retail success. Whether you call it micro-merchandising or the customer-centric supply chain, the challenge has traditionally been to quickly identify trends or activity in a store that is outperforming the norm, and rapidly roll this out to all stores with similar attributes and customer behaviours. Indeed, much of the ‘flair’ that separated well- from poorly performing retail operators was down to the ability of some key individuals to spot trends, clusters and patterns that drove better understanding of customer behaviour, and act upon these insights to deliver to customers’ demands.

This macro-level insight is, however, no longer good enough. Today, retailers need to be able to understand not only how items are performing across the entire retail estate as well as within individual stores and spot trends and patterns accordingly; they also need to be able to marry this micro-level performance to geographic and demographic information to reflect the demand from a particular store’s customers. And, they need to be able to forecast how those same items will be performing in weeks and months to come.

This is the capability that is required to truly deliver today’s customer-centric supply chain. But it demands a level of detail simply too difficult for humans to manage. Software solutions are designed to raise the average performance level by helping the poor or below average operators benefit from the expertise of the higher performers and placing this supporting technology in the hands of those key individuals who would act as district or regional manager.

But the needs of today’s customer-centric supply chain have outpaced even the majority of these solutions.

Read more Technology’s Role in Managing the Evolution of the Customer Centric Supply Chain

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